HR Reporting (And Focusing your Effort)

HR reporting and metrics are key tools for driving organizational success, and it’s up to us to use them effectively. It’s good for the organization, your career and our profession. Read more.

Recognition In The Workplace – Programs That Work

Recognition is cheap and powerful in driving a positive culture, the employee AND customer experience, and a true sense of connection between employees and with the organization. Yet we don’t do it or we don’t do it well. Read more.

Tips For Negotiation In Business & HR

We all have different relationships with negotiation. It might make some of us uncomfortable but it’s a powerful everyday skill if we can practice and apply the elements. Read more.

Why Measure Human Resources

Will it make a difference if you can say “time-to-hire has improved 2.5% compared to this time last year”? Of course we can create more complex or creative metrics like ‘retention rate per manager’ or ‘HR cost per employee’. Still… are they really helpful? Read more.

HR Membership Benefits – For Students

This episode is for students! Membership in your HR association has benefits and, if you can capitalize on them, it can be very helpful in landing your first HR job after university. Read more.

Preventive Discipline Then Progressive Discipline

The following article was originally published in Cannabis Retailer, November/December 2022. See it online at: by Kevin Woolliams Do you have a pang of anxiety when you think about tackling employee performance issues? Dread having to lecture, cajole or—urgh—dismiss an employee? Done well, using progressive discipline should significantly reduce your pain and increase the overall performance of your entire operation. A great way to think about progressive discipline—and why it is effective—is to consider the root of the word “discipline”; it relates to disciple and teaching. Consider some of the synonyms for discipline: train, drill, teach, school, coach, educate, regiment, indoctrinate. Many of those words likely resonate with you more than discipline. Thought of as a path to teaching employees—and … Read More

Reducing Dysfunction At Work – Tips & Strategies

Leaders are stagnating… they were successful and stopped learning (Stagnation). Structure and rules are four-letter words (Chaos). People in one department don’t talk to people in another (Silos). “Work on what you think is important” (Permissive Leadership). These may be forms of dysfunction at work, and dysfunction isn’t helpful to organization success. Read more.