Navigating the Fine Line Between Managing and Leading

Cover photo of woman smiling candidly

The following article was originally published in Cannabis Retailer, May/June 2023. See it online at: by Emily Lord In today’s retail environment, where job openings are abundant and applicants are sparse, it’s more important than ever for managers to create a thriving employee experience. This includes fostering engagement, championing rewarding work, and ensuring the business is flourishing. So, what are some of the key skills that leaders need to possess to accomplish these goals and manage in a regulated environment? When to Manage Versus When to Lead In highly regulated workplaces, it’s crucial for managers to know when to manage—to focus on educating their staff, following the rules, and getting the work done. But it’s also important to be a … Read More

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