I read something recently saying that organizations that trust HR are 2.9x more likely to rate them as highly effective (McLean & Co, 2023). This would make it so much easier to get ALL our work done so I knew I had to do some episodes on trust.
I reached out to Ila Edgar who is co-Host of a show called Trust on Purpose with Charles Feltman. She is also a coach and was a recruiter for years, so she has insight into HR:
1) The first thing is we need to care. About the client and the business.
🗣️Trust building is a skill and one you can discuss directly with clients
👍Even when there are limitations on us that our client might not appreciate, there are things we can do to maintain trust.
🗣️ When clients talk about HR instead of to HR, there’s some mistrust. We can deal with that head on too.
Andrea is an HR consultant in Western Canada. Find her at www.thehrhub.ca.